Ergu Optoelectronics Profile
Ergu Optoelectronics Technology Co., Limited is a comprehensive UV optical manufacturer which was founded in 2011. The company is a national technology enterprise integrating R&D, production, sales and services as one, has been dedicated to researching and developing a variety of UV lamps, UV curing equipment, UV reaction systems and UV treating systems. The company has numerous practical and technological inventions under his banner, and all necessary product certifications are ready. The products are widely applied in the fields of electronics, LCD, semiconductor, coating, painting, printing, chemical industry(pharmacy, biology, lithium battery), water-treating, trenchless pipeline repairing, etc.
At present, our company has a high-quality core technical team with rich experience. As the pioneer of comprehensive UV optical manufacturer in China, Ergu Optoelectronics has been forging ahead incessantly, incorporating years of R&D experience and the latest achievements in the optical system, successfully developing many sorts of classic curing machines. The company can especially develop and research various custom-made equipment to flexibly satisfy the customers' request.
Qualifications, Certifications, and Patent Certificates
Ergu Optoelectronics Technology Co., Ltd. has always adhered to the development concept of "technology-driven enterprise, quality first" since establishment in 2011, and has been deeply engaged in the UV curing field with strict standards. The company has continuously made breakthroughs in qualification certifications and patented technologies, providing reliable products and services for global customers.
In the qualification certification system, the company sets international standards as his benchmark and has established an access qualification covering the global market. The company officially passed the ISO9001 quality management system certification in 2024, achieving standardized management throughout the entire process from research and design, production to after-sales service, ensuring that every piece of equipment and every lamp tube conforms to international quality requirements. At the same time, the company's products successfully obtained the China Compulsory Product Certification (CCC certification)with their outstanding safety performance and environmental protection indexes, indicating that the core products have reached the national mandatory safety standards and can be widely applied in domestic industries and daily life fields. The acquisition of the EU CE certification proves that the company's products fully meet the strict regulations of the EU market in terms of safety, health and environmental protection, laying a solid foundation for the company to exploit the European and global high-end markets.
Technological innovation is the core competitiveness of Ergu Optoelectronics. The company has applied for 26 patents up to now, covering multiple key areas such as equipment research and development and process optimization, effectively promoting the improvement of product performance and technological innovation in the industry.
Relying on a complete qualification certification system and cutting-edge patent technology, the products of Ergu Optoelectronics have achieved extensive and deep applications in multiple fields worldwide, such as electronics industry, coating industry, printing industry, LCD, semiconductor, chemical(pharmacy, biotechnology, lithium battery), trenchless pipeline repair, etc.
In the future, Ergu Optoelectronics will continue to increase his investment in research and development, providing higher-quality products and more reliable technologies. We will jointly explore the unlimited possibilities of UV curing technology with the global partners !
2025-Jeddah, Saudi Arabia
2025-Chengdu.China
Introduction to Pre-sale, In-sale and Post-sale Services
Ergu Optoelectronics Technology Co., Ltd. has achieved remarkable performance in qualifications, certifications and patents due to his solid technical foundation and unwavering spirit in pursuit of quality. Moreover, the company also meticulously plans his pre-sale, in-sale and after-sale services to fully meet the needs of customers.
We established a professional technical consultation team at the pre-sale stage. The team members all possess profound industry knowledge and rich experience which enable them to respond promptly to customer inquiries, and they can provide customized UV light curing solutions based on the characteristics of different industries, production process requirements and budget plans. The dedicated customer service team follows up the whole process from demand analysis, scheme design to product selection. They offer professional suggestions covering equipment selection, process optimization, and technical parameter match combing the company' technical advantages and patent achievements. At the same time, the team will also display rich industry application cases and product performance data to help customers fully understand the actual value of the products and services, assisting them to make scientific decisions.
The company implements a dedicated service model of "business manager and engineering team many-to-one" at the in-sale stage. The dedicated business manager follows up the whole process starting from the moment a customer places an order, coordinating various aspects such as production, logistics and quality inspection to ensure a smooth order flow. At the same time, a technical service team is formed of multiple engineers from fields such as machinery, electrical engineering and optics, they provide in-depth technical support based on the customer's product application conditions and technical requirements. The production department organizes production strictly according to the order priority and delivery schedule so as to ensure that each equipment and each component can be delivered on time. A professional quality inspection team will conduct multiple-round and comprehensive inspections of the product, covering performance tests, safety index verification and others before shipping the product. Only products passing all the inspections will be allowed to shipped, ensuring that the products received by the customers are of high quality and stable performance.
After-sales service can be called as a major highlight of Ergu Optoelectronics. The company is equipped with a 7×24-hour after-sales hotline, which is available 365 days a year to promptly respond to customers' after-sales needs. The after-sales team will respond within 8 hours in case a customer's equipment malfunctions, they will initially determine the problem and provide remote guiding solutions. The company has a professional multilingual technical team which provide detailed online technical guidance to overseas customers through video conferences, remote desktop control and real-time communication software, etc. The technicians can remotely assist customers to check equipment parameters, identify fault points, guide component replacement and so on, ensuring that the problems are resolved in time. In addition, the company also provides regular follow-up services. The after-sales personnel regularly communicate with overseas customers via phone, email and others to understand the overseas equipment usage and answer operational questions. At the same time, we provide detailed equipment maintenance and operation manuals to help the customer's operators to master the operation, daily maintenance, and simple troubleshooting skills of the equipment, reducing the risk of equipment failure and ensuring the continuous and stable operation of the equipment.